FAQ
Home - FAQ
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What is a Stair Runner?
What is a Stair Runner? Rather than having your whole staircase covered, a stair runner is strip of carpet that runs down the centre with bare wood exposed at the sides. The edges are normally ‘whipped’ or bound at the E-mail: wxdiamondcarpet@126.com
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How to Clean Candle Wax from Carpets?
How to Clean Candle Wax from Carpets? While this might seem like a big mess and you may think there’s no chance you’ll be able to clean it up, the solution is simple. First, you need an iron and some paper towels. E-mail: wxdiamondcarpet@126.com
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What kind of carpet is popular on commercial flooring?
What kind of carpet is popular on commercial flooring? Carpet Tile is the fastest growing section in carpet. It is mainly used in commercial settings because it of the durability and and sound reduction it offers in high traffic areas.
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Which is Better Nylon Carpet or Polyester Carpet?
Which is Better Nylon or Polyester Carpet? The two major differences between nylon and polyester carpet is nylon wears better, meaning it lasts longer than polyester most of the time; however,E-mail: wxdiamondcarpet@126.com
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Can I have a visit to your factory before the order?
Q: Can I have a visit to your factory before the order? A: Sure, you are warmly welcome to visit our factory and showroom, we can pick you up from theShanghai airport, hotel booking service is available E-mail: wxdiamondcarpet@126.com
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Do you have inspection procedures for your carpet products?
Q:Do you have inspection procedures for your carpet products? A:We have our order supervisors who are tracking each order in our factory during the whole production, and all of our carpet orders are 100% E-mail: wxdiamondcarpet@126.com
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Can you supply carpet samples?
Can you supply carpet samples? A: Normally we can send you free sample swatches by courier in freight collection except any special requests. And if your order has been confirmed, we would like to discount E-mail: wxdiamondcarpet@126.com
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How can I tell if the adhesives being used on my carpet are environmentally friendly?
How can I tell if the adhesives being used on my carpet are environmentally friendly? Be sure and specify with the installer that you want adhesives used that have been through the enviroment friendly standard. You E-mail: wxdiamondcarpet@126.com
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My carpet was soaked due to a flood, what are my options?
My carpet was soaked due to a flood, what are my options? Carpet should be professionally extracted & dryers set up and running within 12 to 24 hours. It’s best to use a professional that is trained in E-mail: wxdiamondcarpet@126.com
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I have dust and pollen allergies, I want carpet but how will this affect my allergies?
I have dust and pollen allergies, I want carpet but how will this affect my allergies? People that have allergies should vacuum their carpet at least twice a week and have their carpet cleaned the way the E-mail: wxdiamondcarpet@126.com
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Will it make my nose uncomfortable to lay a new carpet in a new house?
Will it make my nose uncomfortable to lay a new carpet in a new house? In new construction you have a lot of new odors,with all the odors of a new construction, it’s hard to tell what is specifically causing E-mail: wxdiamondcarpet@126.com
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How should I tackle spillages such as wine on my carpet tiles?
How should I tackle spillages such as wine on my carpet tiles? For those inevitable spills and little accidents, prompt treatment is the most successful course of action. Scrape up any solids as soon as possible E-mail: wxdiamondcarpet@126.com
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Can artificial grass be applied to a roof?
Can artificial grass be applied to a roof? Yes. Fixing is strongly recommended to prevent the surface lifting in the wind and to ensure safety. Certain adhesives are better than others, especially with E-mail: wxdiamondcarpet@126.com
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Can artificial grass be installed on wooden decking?
Can artificial grass be installed on wooden decking? Yes. This is a very common requirement, especially when decking is starting to fail, rot or show signs of deterioration. Fixing with the use of small tacking pins is E-mail: wxdiamondcarpet@126.com
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How visible will the seams of my tile carpet squares be?
How visible will the seams of my tile carpet squares be? A: If you are installing only one type of tile carpet square, without the quarter turn for pattern change, your seams should be only minimally visible. E-mail: wxdiamondcarpet@126.com
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Is it possible to install one type carpet tile in different patterns?​
Is it possible to install one type carpet tile in different patterns? A: I like the look of a pattern but don’t want to buy two different types of tiles. Is there a way to achieve this look with only one type of tile E-mail: wxdiamondcarpet@126.com
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Can I wash my carpet myself?
Can I wash my carpet myself? A: We strongly advise you to contact a professional rug cleaner who knows how to properly clean your rug. Attempting to wash your rug yourself can cause irreversible damage E-mail: wxdiamondcarpet@126.com
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Why do the fringes of a carpet vary?
Why do the fringes of a carpet vary? A: The exact length of the fringes depends on the weaving of the carpet and who made it. Fringes are sometimes trimmed short, sometimes long, and in older carpets they may E-mail: wxdiamondcarpet@126.com
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How hot does artificial grass get on summer?
Q: How hot does artificial grass get on summer? A: The grass does not stay as cool as natural grass which has water running through it, but it does not absorb and radiate heat like pavement, rock or brick. E-mail: wxdiamondcarpet@126.com
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Why Choose synthetic grass lawn for garden?
Why Choose synthetic grass lawn for garden? Synthetic grass, done correctly, can provide you with a beautiful lawn without the hassle and expense of trying to maintain a problem-plagued natural lawn.synthetic turf E-mail: wxdiamondcarpet@126.com
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