FAQ
Home - FAQ
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My carpet is going to be glued down and I’m bothered by the odors from the adhesives, what should I do?
My carpet is going to be glued down and I’m bothered by the odors from the adhesives, what should I do? Request that the adhesive being used be tested and comply with CRI Green Label Plus testing program, E-mail: wxdiamondcarpet@126.com
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How often should I vacuum my wall to wall carpet?
How often should I vacuum my wall to wall carpet? It’s best to vacuum your carpet at least twice a week. If you can’t vacuum your entire house this often, at least vacuum the high traffic areas twice a week. E-mail: wxdiamondcarpet@126.com
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My retailer told me to never have my carpet cleaned, is this true?
My retailer told me to never have my carpet cleaned, is this true? Maintenance adds to the life of your carpet. Carpet should always be cleaned the way the manufacturer specifies approximately E-mail: wxdiamondcarpet@126.com
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I was told if I have my carpet steamed cleaned it will mold?
Q:I was told if I have my carpet steamed cleaned it will mold? A:Carpet that is wet cleaned should be dry within 12 hours. Carpet that is properly extraction-cleaned should not be wet long enough to mold. E-mail: wxdiamondcarpet@126.com
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I was told that new carpets will off gas for at least 2 years, is this true?
I was told that new carpets will off gas for at least 2 years, is this true? Absolutely not! Most “off-gassing” of new carpet is complete within the first 24 hours or so. Properly ventilate with good air exchange for E-mail: wxdiamondcarpet@126.com
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Carpet with black and white CRI GLP labels – are they valid?
I have seen carpet samples with black and white CRI GLP labels instead of green and white ones – are they valid? Some manufactures choose to use a generic label rather than CRI’s green and white label. Both labels mean E-mail: wxdiamondcarpet@126.com
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My carpet has been down for two weeks and still has an odor, what can I do?
My carpet has been down for two weeks and still has an odor, what can I do? If ventilating and vacuuming doesn't help try to have a hot water extraction done on the new carpet.E-mail: wxdiamondcarpet@126.com
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What is the truth, how do I buy durable carpet?
What is the truth, how do I buy durable carpet? Regardless of which fiber you choose, the construction of the carpet is what makes carpet durable. For durable, heavy traffic carpet you want to look for a dense E-mail: wxdiamondcarpet@126.com
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Why should I have my carpets cleaned?
Why should I have my carpets cleaned? There are many reasons to have your carpet and upholstery professionally cleaned. Here are some of the reasons: • Health - Carpet and Fabrics not cleaned or properly E-mail: wxdiamondcarpet@126.com
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Two Kinds of Axminster Carpet backing
Two Kinds of Axminster Carpet backing Jute advantages: 1) It’s kind of nature fiber, helpful for healthy. 2) It’s softer than PP 3) Breathing freely PP advantages: 1) The moisture regain of PP backing is better than jute E-mail: wxdiamondcarpet@126.c
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The advantage of Artificial Grass
The advantage of Artificial Grass 1. With durably Artificial grass you can enjoy the look and feel of perfectly manicured grass all year round without the hassles. 2. Looks just like real grass! 3. Easy to E-mail: wxdiamondcarpet@126.com
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How long will it take to install carpet covering in my home?
How long will it take to install carpet covering in my home? Depending on the size of your home, most carpet installations are completed within one day. However,you can call us then we will give you a better E-mail: wxdiamondcarpet@126.com
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Should I buy a plush or twist pile carpet?
Should I buy a plush or twist pile carpet? A plush pile carpet is very luxurious and comfortable to live with. A twist pile carpet has the added benefit of mini mising the appearance of tracking or foot marking.E-mail: wxdiamondcarpet@126.com
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Which is better, wool carpet or nylon carpet ?
Which is better, wool carpet or nylon carpet ? There are various qualities of wool carpet and nylon carpets available across a range of price points. Each fiber has its own benefits. Different fibers will suit different individual needs. Wool carpets
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How important is carpet underlay ?
How important is carpet underlay ? The manufacturers of underlay produce a range of qualities, all of which will be adequate under your new carpet. At Diamond Carpet we sell both the PU foam Underlay E-mail: wxdiamondcarpet@126.com
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What does carpet ‘pile height’ mean?
What does carpet ‘pile height’ mean? In a nutshell, the pile of a product basically refers to its density of fibres so pile height is the thickness of a carpet tile when measured from the surface to the backing. Shorter piles are typically more suita
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Will my carpet tiles require underlay?
Will my carpet tiles require underlay? The good news is: no, your carpet tiles won’t need any additional underlay. The even better news is that all carpet tiles already come with various backings which provide a whole E-mail: wxdiamondcarpet@126.com
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WHAT HAPPENS IF CARPET TILES GETS WET?
WHAT HAPPENS IF CARPET TILES GETS WET? Simply pull up the carpet tiles and allow it to dry completely before replacing. Any moisture that permeates the tiles could ruin the floors underneath and leave a watermark, E-mail: wxdiamondcarpet@126.com
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How you can maintain the good condition of grass?
How you can maintain the good condition of grass? That’s very simple. Once the fibers lie flat, because of the heavy load placed on them, you can simply brush grass. Just use a regular broom to do so.You will see:E-mail: wxdiamondcarpet@126.com
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Is artificial turf safe for children and pets?
Is artificial turf safe for children and pets? Yes, artificial turf is kid and pet friendly. For people with allergy to pollen, artificial grass actually works better than natural grass as it lacks pollen. E-mail: wxdiamondcarpet@126.com
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